Payment Policy
Last updated: November 20, 2025
This Payment Policy outlines the payment terms and conditions for purchases made at SKYLAB3D. By placing an order on our website, you agree to the terms outlined below.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Visa
- Mastercard
- American Express
- Discover
- Debit Cards
- Shop Pay
- Other payment methods as displayed at checkout
Payment Processing
All payments are processed securely through Shopify Payments and other trusted payment processors. We use industry-standard SSL encryption to protect your payment information during transmission. We do not store your complete credit card information on our servers.
Payment Currency
All prices on our website are listed in United States Dollars (USD). Your payment will be processed in USD, though your bank or credit card company may convert the charge to your local currency and may charge additional fees.
Payment Authorization
By submitting your payment information, you authorize us to charge the full amount of your order, including:
- Product price(s)
- Applicable sales taxes
- Shipping and handling fees
- Any other charges disclosed at checkout
Payment is charged at the time you complete your order.
Order Confirmation
Once your payment is successfully processed, you will receive an order confirmation email with your order details and receipt. Please retain this confirmation for your records.
Payment Verification
We reserve the right to verify payment information before processing your order. This may include:
- Confirming billing address matches card information
- Requesting additional verification for large orders
- Conducting fraud prevention checks
Orders may be delayed or cancelled if we cannot verify payment information.
Declined Payments
If your payment is declined, we will notify you via email. Common reasons for declined payments include:
- Insufficient funds
- Incorrect card information
- Card expired
- Bank security holds
- Billing address mismatch
Please contact your financial institution if your payment is declined. We are not responsible for any fees your bank may charge for declined transactions.
Pricing and Availability
All prices are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you've placed an order, we will contact you to inform you of the correct price and give you the option to:
- Proceed with the order at the correct price
- Cancel the order for a full refund
Sales Tax
Sales tax is calculated based on your shipping address and applicable state and local tax rates. Tax amounts are displayed at checkout before you complete your purchase.
Refunds and Returns
Refunds for returned items will be processed according to our Return Policy. Approved refunds will be issued to the original payment method within 5-10 business days. Please note that it may take additional time for your financial institution to post the refund to your account.
Partial Payments and Installments
We do not currently offer payment plans or installment options. Full payment is required at the time of purchase. However, some payment methods like Shop Pay may offer their own installment options at checkout.
Pre-Orders
For pre-order items, payment is charged at the time you place your order, not when the item ships. Pre-order items will be shipped according to the estimated delivery date provided on the product page.
Gift Cards and Store Credit
If applicable, gift cards and store credit can be applied at checkout. Gift cards cannot be redeemed for cash and are non-refundable.
Chargebacks and Payment Disputes
If you have concerns about a charge on your account, please contact us directly before initiating a chargeback with your bank. We're happy to resolve any issues or answer questions about your order.
Fraudulent chargebacks may result in:
- Account suspension
- Legal action to recover costs and fees
- Reporting to fraud prevention agencies
Security
We take payment security seriously and use multiple layers of protection including:
- SSL encryption for all transactions
- PCI DSS compliance
- Fraud detection systems
- Secure payment gateways
Changes to Payment Policy
We reserve the right to modify this Payment Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about our Payment Policy or need assistance with a payment issue, please contact us:
Email: support@skylab3d.com
Website: www.skylab3d.com