Privacy Policy
Last updated: November 20, 2025
This Privacy Policy describes how SKYLAB3D ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from www.skylab3d.com (the "Site").
Information We Collect
Information You Provide to Us
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We collect the following types of personal information:
- Contact Information: Name, email address, phone number, billing address, and shipping address
- Payment Information: Credit card details and billing information (processed securely through our payment processors)
- Account Information: Username, password, and account preferences if you create an account
- Order Information: Purchase history, product preferences, and transaction details
- Communication Information: Your communications with us, including customer service inquiries and feedback
Information Collected Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity, including:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages viewed, time spent on pages, links clicked, referring website
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies (see our Cookie Policy for details)
How We Use Your Information
We use the information we collect for the following purposes:
- Process and fulfill your orders, including payment processing and shipping
- Communicate with you about your orders, account, and customer service inquiries
- Send you marketing communications (with your consent where required)
- Improve and personalize your shopping experience
- Analyze site usage and trends to improve our products and services
- Prevent fraud and enhance security
- Comply with legal obligations and enforce our terms and policies
- Provide customer support and respond to your requests
How We Share Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, hosting, analytics, and customer service
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests
- Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others
- With Your Consent: We may share your information for any other purpose with your consent
We do not sell your personal information to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of marketing communications by clicking the unsubscribe link in our emails
- Data Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing of your personal information
- Object: Object to our processing of your personal information
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Marketing Communications
With your consent, we may send you marketing emails about our products, services, and promotions. You can opt out of these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information.
European Privacy Rights
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in the "Your Rights and Choices" section above.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to contact us regarding your personal information, please reach out to us:
Email: support@skylab3d.com
Website: www.skylab3d.com
Mailing Address: 255 S ORANGE AVE STE 104, ORLANDO, FL 32801